Ron Smith & Co Wins Garden Machinery Dealer of the Year 2025

Every year, the Service Dealer of the Year Awards shine a light on the very best in the UK’s garden machinery, professional turfcare machinery, and farm machinery sectors. These awards recognise dealerships and individuals who consistently deliver exceptional standards across sales, service, advice, and customer support. What makes the awards particularly meaningful is their inclusive nomination process: dealerships and individuals can be put forward by any third party who feels they deserve recognition. From single-location family businesses to large multi-branch operations, the Service Dealer of the Year Awards have grown to become the benchmark for excellence across our industry.

Service Dealer: The Voice of the Industry

To understand the prestige behind the awards, it’s important to appreciate the role of Service Dealer itself. Founded in 1988, this publication has earned its place as the ‘Voice of the Industry’, offering news, insights, and expert analysis for the garden machinery, professional turfcare, and outdoor power equipment sectors.

Distributed bi-monthly to more than 3,400 subscribers, the magazine remains a cornerstone of our industry’s communication network. Its weekly email newsletter keeps professionals up to date with the issues that matter most, while its annual conference and Dealer of the Year competition provide a platform to discuss innovation, celebrate achievements, and connect the UK’s dealership community.

Because the Service Dealer team are respected and deeply engrained within the sector, their awards carry weight, credibility, and a reputation for fairness. Entrants are judged rigorously by a panel of industry experts who review nomination materials from dealerships, manufacturers, and customers. When a business takes home an award, it’s because they have truly earned it.

This Year’s Awards Ceremony

The 2025 Service Dealer Awards took place on Thursday 4th December, at the Crowne Plaza in Stratford-upon-Avon. Now in its 21st year, the event brought together established names, emerging talent, and manufacturers from across the UK.

As ever, the categories highlighted excellence across a wide range of roles within the machinery sector—from Customer Service to New Technician of the Year—demonstrating just how many people contribute to keeping Britain’s machinery running smoothly.

With such high standards in place, competition was strong across all categories. And in the prestigious Garden Machinery Dealer of the Year Award—sponsored by Husqvarna—it was Ron Smith & Co who stood out.

Ron Smith & Co: Garden Machinery Dealer of the Year 2025

Stewart Carter, Husqvarna’s Managing Director, presented the award to our own MD, Mark Smith. The judges offered high praise for Ron Smith & Co, emphasising what sets the dealership apart in an extremely competitive industry:

‘Ron Smith & Co exemplifies excellence in garden machinery retail through a holistic commitment to customers, community, staff, and sustainability.

‘Their combination of expert service, family-driven culture, strong supplier partnerships, and proactive promotion of greener, cordless technologies demonstrates innovation and leadership in the sector. By consistently delivering outstanding customer experiences and fostering long-term relationships, they set the standard for what a modern, independent garden machinery dealer can achieve.’

This recognition highlights the strength of our values, the dedication of our team, and the trust we have built amongst customers and suppliers alike. It also highlights what our customers already know: that we not only deliver top-quality products but also provide exceptional service and support, ensuring every visitor to our website or showrooms feels welcomed, informed, and in capable hands.

A Bit About Us

Founded almost 60 years ago, Ron Smith & Co has grown into one of the UK’s largest and most respected garden machinery retailers. With showrooms in both Hereford and Worcester, we have always placed customer satisfaction at the heart of our operations. The Garden Machinery Dealer of the Year 2025 Award recognises that long-standing commitment, as well as our ability to evolve with the needs of modern gardeners, landowners, and businesses.

Discover the Ron Smith & Co Difference Today

As an Authorised Dealer for leading brands—including STIHL, Husqvarna, Honda, Kubota, EGO, and more—we offer an exceptional range of garden tools and machinery to both domestic and commercial customers. From the latest cordless innovations to dependable petrol classics, we sell equipment to suit every style of garden and all levels of experience.

And remember—whether you need a ride-on mower, hedge trimmer, chainsaw, or other piece of machinery, our friendly, knowledgeable staff are always on hand to provide expert advice tailored to your needs. Get in touch with us today to experience our officially recognised award-winning service for yourself.