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Delivery Information

Monday 26th April

We expect new orders to be dispatched and delivered within 1-2 working days (as soon as all items are available).

UK Mainland (England, Wales, and Scottish mainland)

Standard Delivery (Tracked Courier) – £7.95

We use DPD, DHL, or TNT depending on the nature of the order. This is a premium service which provides tracking information, and parcels are often delivered the following working day from dispatch.

Next Day Delivery

Unfortunately, due to the continued impact of COVID-19 we are unable to offer this service at the moment. 

Click and Collect - free!

Collect in store from either our Worcester or Hereford showrooms. Please wait for us to contact you to let you know that your order is ready at your chosen pickup location.

Tractor and Ride-on Mower Delivery

Ride-on mowers must be delivered by our own drivers and are subject to a delivery radius of 100 miles from Worcester for £7.95. Additional charges apply to delivery addresses beyond this, please contact us for a quote.

Remote Scotland & Scottish Highlands

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 30 kg

Standard Delivery (Tracked Courier) - £15

Delivery is usually expected 1-3 working days from dispatch. We use DPD, DHL, or TNT depending on the nature of the order.

Orders over 30 kg

Standard Delivery (Tracked Courier) – from £29.70, the prices increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3 working days from dispatch. We use DPD, DHL, or TNT depending on the nature of the order.

Channel Islands, Scottish Islands, and Isle of Man

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 30 kg

Standard Delivery (Tracked Courier) – £20

Delivery is usually expected 1-3 working days from dispatch. We use DPD, DHL, or TNT depending on the nature of the order.

Orders over 30 kg

Standard Delivery (Tracked Courier) – from £29.70, the prices increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3 working days from dispatch. We use DPD, DHL, or TNT depending on the nature of the order.

*Please note delivery timeframes from the point of dispatch are only estimates, and we will not be held responsible for any delays to delivery that are beyond our control.

Northern Ireland

We no longer ship to Northern Ireland as standard, due to the substantial price increases imposed on us because of Brexit. If you are interested in ordering for delivery to Northern Ireland, please email sales@ronsmith.co.uk with your order requirements and delivery address, and we can provide a postage quote.

Couriers

If your order is dispatched using DPD or DHL, you will receive full tracking information, a 1-hour predicted delivery window, and proof of delivery.

If your order is dispatched using TNT, you will receive from full tracking information and be able to see the day of expected delivery.

Our couriers are often able to leave your delivery in a safe place; please specify this during checkout and we will pass this onto the courier. However, we cannot ensure your request will be actioned by the courier, and we will not be held responsible for any loss or damage occurred because of your instructions.
 

International Delivery

Unfortunately, due to the continued impact of COVID-19 we are unable to offer this service at the moment. 
 

Packaging

We are required to perform a pre-delivery inspection (PDI) on all machinery before it is sent out, which means there may be traces of oil or fuel in the machine and very minor signs of use. We sometimes have to re-box machinery before it is sent out as packaging may not be suitable for dispatch. This is all completely normal but please contact us if you have any concerns.
 

Out of Stock Items

If your order contains out of stock items, please note the order will be dispatched in full when all items are available. Should you require any in stock items sooner, please place separate orders.

If you have any questions or require any assistance, please contact us.

Ron Smith Garden & Estate Machinery
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