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Delivery Information

Tuesday 28th June

Please allow 4-6 working days for orders to be dispatched, once all items are available.

UK Mainland (England, Wales, and Scottish mainland)

Standard Delivery (Tracked Courier) – £7.95 or FREE over £150

Parcels are often delivered the following working day from dispatch (but not guaranteed).

Next Day Delivery

Unfortunately, due to the continued impact of COVID-19 we are unable to offer this service at the moment. 

Click and Collect - FREE!

Collect in store from either our Worcester or Hereford showroom. Please wait for us to contact you to let you know that your order is ready at your chosen pickup location.

Tractor and Ride-on Mower Delivery

Tractors and ride-on mowers are delivered by our own staff, with delivery therefore subjected to a free delivery radius of 100 miles only (click here for a rough guide). We can deliver further afield for a charge, please contact us before you order for a quote, otherwise we will call you once your order has been placed to discuss delivery and take payment.

Remote Scotland & Scottish Highlands

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 30 kg

Standard Delivery (Tracked Courier) - £15

Delivery is usually expected 1-3* working days from dispatch.

Orders over 30 kg

Standard Delivery (Tracked Courier) – from £29.70, the price increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3* working days from dispatch.

Scottish Islands

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 30 kg

Standard Delivery (Tracked Courier) – £20

Delivery is usually expected 1-3 working days* from dispatch. 

Orders over 30 kg

Standard Delivery (Tracked Courier) – from £29.70, the price increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3 working days* from dispatch.

*Please note delivery timeframes from the point of dispatch are only estimates, and we will not be held responsible for any delays to delivery that are beyond our control.

Channel Islands

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 50 kg

Standard Delivery (Tracked Courier) – £20

Delivery is usually expected 1-3 working days* from dispatch. 

Orders over 50 kg

Pallet Delivery (Tracked Courier) – from £108, the price increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3 working days* from dispatch.

*Please note delivery timeframes from the point of dispatch are only estimates, and we will not be held responsible for any delays to delivery that are beyond our control.

Isle of Man

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 50 kg

Standard Delivery (Tracked Courier) – £20

Delivery is usually expected 1-3 working days* from dispatch. 

Orders over 50 kg

Pallet Delivery (Tracked Courier) – from £82.20, the price increases as the weight of the order increases. Enter the delivery postcode on the basket page to view the cost of delivery before checking out.

Delivery is usually expected within 1-3 working days* from dispatch.

*Please note delivery timeframes from the point of dispatch are only estimates, and we will not be held responsible for any delays to delivery that are beyond our control.

Isle of Wight

All our couriers charge a surcharge to deliver to addresses in these locations. Ron Smith & Co covers the standard delivery fee, but the surcharges detailed below are charged to the customer.

Orders under 50 kg

Standard Delivery (Tracked Courier) – FREE

Delivery is usually expected 1-3 working days* from dispatch. 

Orders over 50 kg

Pallet Delivery (Tracked Courier) – £40

Delivery is usually expected within 1-3 working days* from dispatch.

*Please note delivery timeframes from the point of dispatch are only estimates, and we will not be held responsible for any delays to delivery that are beyond our control.

Northern Ireland

We no longer ship to Northern Ireland as standard, due to the substantial price increases imposed on us because of Brexit. If you are interested in ordering for delivery to Northern Ireland, please email sales@ronsmith.co.uk with your order requirements and delivery address, and we can provide a postage quote.

Couriers

The courier we use depends on the size and weight of your entire order. You will discover the courier used for your delivery once it has been dispatched and you have been provided with tracking information. We use DPD, DHL, TNT, and Marshalls.

If your order is dispatched using DPD or DHL, you will receive full tracking information, a 1-hour predicted delivery window, and proof of delivery. If your order is dispatched using TNT, you will receive from full tracking information and be able to see the day of expected delivery. If your order is dispatched using Marshalls, you will receive a 2-hour predicted delivery window.

Our couriers are often able to leave your delivery in a safe place; please specify this during checkout and we will pass this onto the courier. However, we cannot ensure your request will be actioned by the courier, and we will not be held responsible for any loss or damage occurred because of your instructions.

International Delivery

Unfortunately, due to the continued impact of COVID-19 we are unable to offer this service at the moment. 

Packaging

We are required to perform a pre-delivery inspection (PDI) on all machinery before it is sent out, which means there may be traces of oil or fuel in the machine and very minor signs of use. We sometimes have to re-box machinery before it is sent out as packaging may not be suitable for dispatch. This is all completely normal but please contact us if you have any concerns.

Out of Stock Items

If your order contains out of stock items, please note the order will be dispatched in full when all items are available. Should you require any in stock items sooner, please place separate orders.

If you have any questions or require any assistance, please contact us.

Ron Smith Garden & Estate Machinery
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