Contact Us

To view our policy on COVID-19 and what we're doing to guard against it, click here.

Head Office (Worcester Branch)

4 Newtown Road Worcester WR5 1HF Click here for Map Tel: 01905 738800 (Calls may be recorded) Email: sales@ronsmith.co.uk

Branch Office (Hereford Branch)

The Garden Machinery Centre Rockfield Road Hereford HR1 2UA Click here for Map Tel: 01432 343433 (Calls may be recorded) Email: hereford@ronsmith.co.uk

Email Us

Worcester Branch/General Sales: 
sales@ronsmith.co.uk

Worcester Branch/General After Sales: 
service@ronsmith.co.uk

Worcester Branch/General Spare Parts: 
parts@ronsmith.co.uk

Hereford Branch Enquiries (including Sales, After Sales & Spares: 
hereford@ronsmith.co.uk

Other Enquiries: 
general@ronsmith.co.uk

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Opening Hours

24th August 2020

We are pleased to extend our opening hours as follows:

8.30am til 5pm Monday to Friday

8.30am til 1pm Saturday

Our COVID-19 restrictions as detailed below remain in place.

13th June 2020

From the 15 June, 2020 we are pleased to announce that we will be reopening our Worcester and Hereford showrooms with restricted opening hours from:

9am til 5pm Monday to Friday

9am til 1pm Saturday

In line with government advice, we will be following the social distancing guidelines and therefore we will only be able to have limited customers in the showroom at any one time.

We are also now accepting service and repair work.  Please call us beforehand so we can issue a job card before you bring the machine in.

Once here please put larger machines in the designated ‘machinery drop off station’ and then come into the showroom to check the machine in, which we will then label and organize the work.

Please note that customers bringing large/heavy machinery to the showroom should ask for showroom staff assistance as we will not be able to lift the machines with the customer but will organize two staff members to do this. We will endeavor to do this as soon as possible but ask for your patience if there are not two members of staff available immediately.

At Worcester the Parts department will be located at the side of the building up the rear slope, for easier customer access.

We are also offering our normal collection and delivery service for repair, service and new machinery deliveries, once again complying with social distancing regulations.

We ask you for patience and understanding in these unprecedented times but most of all we look forward to welcoming you back.

M.Smith

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